Lloyds Banking Group
Kiddy fast-track the forming of the bank's senior teams
Summary
Lloyds Banking Group (LBG) was formed under exceptionally challenging circumstances by Lloyds TSB’s acquisition of HBOS in late 2008. Leading its 120,000 employees are a Group Executive Committee, four Divisional Boards and c.30 business EXCOs and senior functional teams, the majority of which contain managers from both legacy businesses. Kiddy was hired to fast-track the forming of senior teams as well as equip LBG to develop teams at the next levels in the organisation.
Client Need
LBG needed to accelerate the forming of its most senior teams in order to move the organisation through integration to agreeing, focusing on and achieving its commercial priorities as quickly as possible. In addition, LBG wanted to leverage Kiddy’s expertise in order to respond to exceptionally high demand for team development support at lower levels in the group.
Our Approach
In LBG’s first 18 months, Kiddy consultants worked with 10 Divisional Boards and business EXCOs, in some cases from inception. We also worked with the 10 most senior teams in one part of LBG. In each instance, we helped the team agree its priorities, implement sound team processes and agree a 100 or 180 day plan.
We rarely started with team dynamics, because we believe new teams can make excellent progress with ‘good enough’ team dynamics. Lastly, Kiddy consultants trained 35 of LBG’s L&D/HR professionals in our methods and IP enabling them to help develop c.50 LBG teams.